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Keep Residents Connected with DormHearth's Student Housing Communication Platform

Centralize announcements, reminders, and messages so staff and students never miss critical updates.

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The Communication Gap in Student Housing

Housing teams often rely on scattered channels — emails, flyers, or word of mouth — to reach students. Important updates get lost in inboxes, while urgent messages fail to reach the right people in time.

Centralized, Reliable Communication

Dorm Hearth provides a unified communication hub built into the housing platform. Staff can send announcements, reminders, and updates through email, SMS, or in-app notifications — all from one dashboard.

How Dorm Hearth Improves Housing Communication

Multi-Channel Messaging

Send announcements, reminders, and urgent alerts via email, SMS, and in-app notifications — ensuring residents receive messages in the format they're most likely to see.

Targeted Outreach & Segmentation

Reach specific audiences such as all residents in a building, only first-year students, or staff members. Avoid information overload with precise, relevant communication.

Scheduled & Automated Messaging

Schedule communications in advance (e.g., move-in reminders, payment deadlines) or automate recurring notices to save staff time.

Two-Way Messaging

Allow students to respond or confirm receipt where appropriate, creating an interactive channel instead of one-way broadcasts.

Message Tracking & Analytics

Track delivery, open rates, and response rates for each channel. Measure communication effectiveness and demonstrate improvements in student engagement.

Templates & Pre-Built Alerts

Use standardized templates for common communications such as safety alerts, housing policy reminders, or maintenance updates.

FERPA-Aligned & Secure

All communication data is secured within TX-RAMP-certified and GovCloud-hosted infrastructure, ensuring compliance with higher education privacy standards.

Why Communication Tools Matter for Housing Teams

For Administrators:

  1. Gain visibility into communication effectiveness with analytics and reporting
  2. Reduce liability by ensuring critical safety and policy updates are delivered and tracked
  3. Provide audit-ready evidence of communication for compliance and accreditation reviews

For Housing Staff & RAs:

  1. Save time by sending messages through a single dashboard instead of juggling multiple tools
  2. Ensure targeted messages reach only the right audiences, reducing confusion
  3. Automate repetitive reminders to focus on higher-value student engagement

For Students:

  1. Receive important housing updates in real time, via their preferred channel
  2. Stay informed about deadlines, events, and safety notices
  3. Build trust in housing staff by seeing clear, consistent, and reliable communication
  4. Improve their overall student satisfaction by reducing stress around missed information

Ready to Improve Your Housing Communication?

Join universities using DormHearth to centralize messaging, track engagement, and ensure critical updates reach students effectively.

Request a Demo Today